Our goal is to ensure that your Girlie Girl Shopping Experience is Magical. 

Q. How can I shop at Zi&Zen Girlie Boutique?

A. Our website is and can be accessed via a google search OR Link in bio on Instagram @zizen_girlieboutique OR Shop Now button on Facebook @zizengirlieboutique.

Q. What does Zi&Zen Girlie Boutique offer?

A. We offer a Girlie Girl Experience; Clothing, Accessories, Bags, Lipgloss & more.

Q. Where do we offer shipping to?

A. We offer domestic US Shipping and International (Worldwide) Shipping.

Q. How long does it take to process my order?

A. Orders are processed within 1-2 days. In the event we experience high volume of orders, processing times may increase.

Q. What are your shipping dates?

A. We ship out orders on Mondays, Wednesdays and Fridays.

Q. How long is shipping time?

A. Shipping time depends on the shipping carrier/option selected at checkout.

Q. How long does it take for my order to reach me?

A. Package arrival = Processing time + Shipping time

Q. If I enter the wrong shipping address what should I do?

A. Once you have noticed that you have entered the wrong shipping address please send an email to with your order number and the correct shipping address.

Q. How long does it take to receive a confirmation email?

A. Once your order is processed and shipped you will receive a confirmation email along with a tracking number from the shipping carrier.

Q. Where can I track my package?

A. Once you have received your confirmation email you can visit our website and use the Track My Order tab and enter your tracking number. Please note that it can take up to 48 hours for tracking information to be updated.

Q. Do you offer refunds?

A. For further details about refunds please carefully read through our refund policy.

For more information, please read through our policies, then contact us via our Contact Us Form or email us directly at